Installation usually within 3 days
upon the payment of the order
24 hours a day
Prices include VAT. All services are prepaid with no obligations. Prices of other services can be found in the price list.
Are you switching from another provider?
We can arrange the transfer for you. Contact us and you will see that it’s easy.
You need a modem for the Internet connection. If you buy a modem from us, it will already have all the necessary settings.
When you buy a modem, the installation is FREE.
WIA DSL is a wired internet connection for homes that works through xDSL technology. It uses the existing telephone network and that is why it is available on most places in the Czech Republic.
The speed of WIA DSL internet connection depends on the place where the service is set up. There are several important factors that influence it some of which are the distance from the exchange, quality of the lines and the aggregation. The speed can be influenced by your own computer as well.
WIA DSL service is shared in the same way as other xDSL services at a ratio o
Check if the service is available on your address. The web page will then lead you through easy and quick steps of the order from the choice of the tariff, through the payment and the confirmation of your order. You will be asked to verify your mobile phone number during the process.
The payment can be made by a credit card or a bank transfer.
We will be happy to help you. The customer service 211 151 211 is available 24 hours a day 7 days a week.
We will deliver you a quality modem that is already pre-configured. After a technician puts the service in the operating mode, you will only plug the modem in according to the attached instructions.
We recommend you to buy our modem that is compatible with our network. In some cases, you can use your own modem. Selected types of modems are listed in Setting up and installation. Setting up and installation If your modem is not listed, we can not guarantee flawless service.
The package will be sent to you by a transport service company before the date of the installation. The package will include a modem, a power supply unit, a set of interconnecting cables and a wiring diagram for
If you want to see the changes to the parameters of your service immediately, it is necessary to restart your modem.
As soon as we recive your payment, you will be contacted by a technician with whom you will set the date of the installation of DSL service. Setting up and installation should take up to 60 minutes
As soon as the technician installs the service, you can plug the modem in according to the instructions.
If you buy a modem from WIA, the installation of WIA DSL service is free.
With the card you can set up recurring payments. Then you won't have to worry about anything. You can turn recurring payments off at anytime.